Personas

As a test @Mogens Kjeldsen (Unlicensed) has looked into developing personas for use in the project. At this point (Mar 23, 2023), these are not put into use.

Template

Suggestion 1

Source: https://arkitektur.digst.dk/sites/default/fileuploads/Metoder/Arkitekturmetoder/Fælles krav til gode brugeroplevelser/vejledning_til_identificering_af_hovedvej_og_malgrupper.pdf

Name

 

Image

Quote

Personal profile
(Needs, challenges, situation etc.)

 

Personal information
(Profession, place of residence, age, etc.)

 

The user’s goals

 

 

Organizational goals with the solution

Domain specifik information

 

IT-skills

 

Suggestion 2

  • Profile

  • Devices and technology

  • Goals and wishes

  • Frustrations

  • Motivation/tasks

  • Quotes

Recommend personas

Based on knowledge from “UX- og designanalyse af det fællesoffentlige kontaktregister for borgere” these types of personas have been suggested:

  • Autonomous user (selvkørende)

  • Young citizen

  • Hesitant older citizen

  • Different ethnic background

  • Citizens with disabilities

  • Non-digital citizens