Communication flow
OS2valghalla should sent out automatic messages and notifications to the participants and administrators. The desired flow is described on this page.
Participants
Action | Communication type | Message | Jira issue | Note |
|---|---|---|---|---|
Signing up for a task
| Decided by communication configuration on the relevant election Default: Digital Post |
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Unregistred from a task
| Decided by communication configuration on the relevant election Default: Digital Post |
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Being invited to a task
| Decided by communication configuration on the relevant election Default: Digital Post If invited by a team responsible: Mail |
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Responds no thanks to a task invitation | Decided by communication configuration on the relevant election Default: Digital Post |
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Reminder of response to invitation (every 4 days from date of invite - decided with coordination group at workshop Feb 23, 2023 ) | Decided by communication configuration on the relevant election Default: Digital Post If invited by a team responsible: Mail |
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Task reminder (5 days before the task day) | Decided by communication configuration on the relevant election Default: SMS |
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Invalid invitation - removed from a task the participant has been invited to, but has not responded to | Decided by communication configuration on the relevant election Default: Digital Post If invited by a team responsible: Mail |
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Deletes profile | Decided by communication configuration on the relevant election Default: Digital Post |
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Team responsibles
Action | Communication type | Message | Jira issue | Note |
|---|---|---|---|---|
Team member rejects an invitation to a task |
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| Communication type can’t be changed or turned off in the administration | |
Team participant is unregistered from a task
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| Communication type can’t be changed or turned off in the administration | |
Invitation to a team member sent by e-mail fails to be delivered |
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| Communication type can’t be changed or turned off in the administration |
Administrators
Action | Communication type | Message | Jira issue | Note |
|---|---|---|---|---|
Invitation made by administrator (and not team responsible) fails because of error in Digital Post or mail message | Notification hub |
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| Link to work location with task with failed invitation Communication type can’t be changed or turned off |
First time participants without Digital Post in any way gets assigned to a task | Notification hub |
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| Link to participant without Digital Post Communication type can’t be changed or turned off |
Participant rejects invitation to a task made by administrator (and not team responsible) | Notification hub |
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| Link to work location with task with rejected invitation Communication type can’t be changed or turned off |
Participant is unregistred from a task
| Notification hub |
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| Link to work location with task that is unregistred Communication type can’t be changed or turned off |
Warning that all participants from a given election is about to be deleted | Mail + Notification hub | Mail: TBD Notification: Alle deltagere tilknyttet opgaver i det afsluttede valg [Election name] bliver slettet automatisk on [Date for deletion]! Overvej at eksportere [link to participant export] eller slette [link to participant deletion] deltagerne inden den dato. |
| Communication type can’t be changed or turned off |
Notification that all participants from a given election has been deleted | Mail + Notification hub | Mail: TBD Notification:Alle deltagere tilknyttet opgaver i det afsluttede valg [Election name] er blevet slettet automatisk. |
| Communication type can’t be changed or turned off |